Privacy Policy

The OnlineVisa Privacy Policy, as stated below, aims to provide all users with information regarding privacy and how the information will be used and handled. In order to show privacy information to all our users, we encourage them to read the privacy policy carefully before using the system. The privacy policy guarantees you that the information you provide to us will be treated confidentially and we will not share it with third parties without your consent.


OnlineVisa offers SSL (Secure Socket Layer) for all transactions made by users, which encrypts all information sent to us. Our security certificates are verified with the best encryption. We do our best to protect your information from loss, misuse, unauthorized access, and disclosure by implementing policies and procedures to ensure that personal information is stored only for the purposes for which it was collected.

We respect the privacy of our valued customers and ensure that we do not collect any data other than that which is relevant to making a reservation with us. Therefore, we strive to uphold the privacy rights of our customers in relation to their interactions with this website. This privacy statement contains information about what personal data we collect, what we do with it, and what our rights are.

What information do we collect?

We receive data about you after you use our information processing system or use our services, for example after you apply for a visa or use our visa application service. General. We tend to receive and store non-sensitive information that you enter or provide on our website. This includes information that identifies you (“Personal Information”), including your first and last nickname, signals, communications, and email address, but does not include sensitive information such as your credit/debit card number. The personal information we collect is strictly necessary to process travel visas.

How do we use your information?

We use information about you for the following general purposes: to provide the goods and services you request; to send you to trip confirmations and updates; to manage your account other than as a method account and to provide travel notifications; to talk to you in general; to respond to your questions and comments.

Does OnlineVisa forward the information received?

OnlineVisa does not sell your information. We tend to view this data as an important part of our relationship with you. However, there are certain circumstances where we may disclose your personal information to certain third parties without further notice to you.

What data does the diplomatic mission process when applying for a visa and where does that data come from?

The categories of personal data processed include the data required in the visa application form. This includes name, date, and place of birth (including country), gender, nationality, marital status, current address, telephone number, email address, occupation, and details of your travel documents (document type, number series, country, and issuing authority, date of issue, expiration date), your photo and fingerprint.

The data in this category comes from the information you provide in the visa application process.

How is your information used?

Your information will only be used for:

  • Processing incoming applications for various categories of visas, permits and travel documents, etc. and performing various related tasks/functions;
  • Answer various questions about the visa application process in general;
  • Responding to inquiries regarding the status of visa applications made through this website;
  • Provide or offer other services at the request of the Thai Ministry of Immigration;
  • With your permission to submit the information you request that may be of interest to you.

Legal Requirements : Companies may disclose your personal information when required by law or when we have a good faith belief that it is important to you -

  • Go with legal obligations
  • Protect and defend the rights or property of the Company
  • Act in urgent circumstances to protect the non-public security of website users or the public
  • Protection from legal liability.